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Privacy Policy
Last Updated: 01-10-2026
At SS CREATIONS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, submit an enquiry, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect information such as:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company/Business Name
- GST or business details, where required
- Information provided through enquiry or customization forms
Order Information
When you place an order, we may collect information related to:
- Products ordered
- Quantity
- Customization requirements
- Delivery information
- Billing information
- Order history
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
- Date and time of visits
- Referring website or source
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Provide customized products and services
- Process payments
- Arrange shipping and delivery
- Communicate with you regarding your orders
- Respond to enquiries and customer-support requests
- Provide quotations for customized products
- Confirm customization requirements
- Improve our products, website, and services
- Prevent fraudulent or unauthorized transactions
- Maintain business and transaction records
- Send promotional or marketing communications where permitted
- Comply with applicable legal and regulatory requirements
3. Customized Product Information
SS CREATIONS may receive logos, artwork, photographs, designs, business information, product information, or other materials from customers for the purpose of creating customized products.
Such information may be used only as reasonably necessary to:
- Prepare designs
- Produce customized products
- Process orders
- Communicate regarding the order
- Provide customer support
Customers are responsible for ensuring that they have the necessary rights or authorization to provide any logo, artwork, photograph, trademark, brand material, or other content submitted for customization.
4. Payment Information
Payments made through our website may be processed through third-party payment gateways or payment service providers.
SS CREATIONS generally does not directly store complete debit card, credit card, banking passwords, or other sensitive payment credentials on its own servers.
Payment information may be processed by the applicable payment provider according to its own privacy policy and security practices.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment gateway providers
- Shipping and courier partners
- Website hosting and technology providers
- Website maintenance and service providers
- Customer-support service providers
- Professional advisors, where necessary
- Government authorities or law-enforcement agencies where legally required
Information shared with service providers will be limited to what is reasonably necessary for the relevant service.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember certain preferences
- Maintain shopping-cart information
- Understand website usage
- Improve website performance
- Provide relevant website functionality
- Analyze traffic and user interactions
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Maintaining business records
- Resolving disputes
- Preventing fraud
- Meeting legal, accounting, or regulatory obligations
When information is no longer required, it may be securely deleted or anonymized where reasonably possible.
9. Third-Party Websites
Our website may contain links to third-party websites, social-media platforms, payment providers, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing your personal information.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Request information about how your data is used
- Raise concerns regarding the processing of your personal information
To exercise an applicable right, you can contact us using the details provided below.
12. Marketing Communications
If you provide your contact information, we may contact you regarding:
- Orders
- Quotations
- Customization requirements
- Product enquiries
- Services
- Promotions or offers
Where required, you may opt out of promotional communications by contacting us or using the unsubscribe option provided in the communication.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to periodically review this page.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
SS CREATIONS
Email: enquiryforsscreations@gmail.com
Phone: 91206 25239
Address: 2nd Floor, Mishra Complex, Opposite Jugal Kishore Jewellers, Telibagh, Raebareli Road, Lucknow
Website: https://sscreations.org/
